Protune outdoor Products co.,ltd wants all customers to be fully satisfied with their purchases and we reflects this commitment.
Protune provide after sales service and support to our distributor & retailers, to ensure you receive prompt, efficient response to any enquiries you may have.
Specific information guide to our warranties:
All products are warranted for personal,and commercial use .
Warranty is available to the original purchaser if during this time period the product fails due to a fault in either materials or workmanship.
Service under this warranty is available by returning the product, with your purchase order within a year validity period.
If after inspection it is determined that the product is defective, we will repair or replace it free of charge.
The warranty does not cover misuse or damage caused by accident, storm or wind damage, mildew, neglect, UV degradation and fair wear and tear,and any other artificial damages.
Please note the warranty will be deemed void if the product is used for other than what the product was designed for.
If the claim is not deemed as a warranty or is outside its warranty period, we can repair the product at a nominal cost.
For more information please go to www.protuneoutdoors.com